Professional Summary

Cloud-focused Systems Administrator with 5+ years automating enterprise infrastructure and deploying scalable cloud solutions. Expert in PowerShell automation, Azure architecture, and implementing AI-powered IT solutions. Demonstrated ability to design secure network architectures, implement CI/CD pipelines, and optimize cloud costs while maintaining 99.9% uptime.

Key Projects

Cloud Resume Challenge - Enterprise Azure Implementation 2024-2025
  • Architected auto-scaling static web app with custom domain, achieving 100ms global response times
  • Implemented OpenAI-powered chatbot using Azure Functions with proper CORS handling
  • Designed enterprise VNet with 4-tier subnet architecture and NSG security rules
  • Built zero-downtime CI/CD pipeline with staging/production environments
  • Reduced monthly hosting costs by 75% through resource optimization

Professional Experience

System Administrator Oct 2021 - Present

Optimizely | Remote

  • Supported the enterprise rollout of Microsoft Copilot, assisting with deployment planning, user access controls, and hands-on enablement across departments
  • Provided training, documentation, and real-time support to ensure smooth Copilot adoption
  • Continue to assist in the ongoing effort to fully break down and migrate our complex hybrid environment, which has grown increasingly tangled due to multiple acquisitions and legacy on-prem applications
  • Contributed to infrastructure patching workflows using Ansible, Jenkins, and Git to support automated updates across Windows server environments
  • Previously worked in the MSP division managing server fleets for multi-tenant clients, including critical response and recovery efforts
  • Spearheaded Intune and Jamf integration to streamline cross-platform device management
  • Mentor junior admins through sandbox environments, process docs, and secure access onboarding
Field Tech Jun 2021 - Oct 2021

Andersen/Robert Half | Bayport, MN

  • Supported thousands of PCs, tablets, and printers in all corporate, remote, and production environments within Andersen
  • Scheduled 24/7 on-call support responsibilities for all production facilities nationwide
  • Specialized in P1 printer and engineering station incidents at the Bayport facility
Level 3 Deskside Support Sep 2019 - Jun 2021

Ameriprise Financial | Minneapolis, MN

  • Created AppleScript automation suite reducing macOS deployment time by 70%
  • Led technical aspects of 10,000-user M365 migration with zero data loss
  • Mentored team of 8 L1/L2 technicians on cloud-first troubleshooting