Professional Summary
Cloud-focused Systems Administrator with 5+ years automating enterprise infrastructure and deploying scalable cloud solutions. Expert in PowerShell automation, Azure architecture, and implementing AI-powered IT solutions. Demonstrated ability to design secure network architectures, implement CI/CD pipelines, and optimize cloud costs while maintaining 99.9% uptime.
Key Projects
Cloud Resume Challenge - Enterprise Azure Implementation
2024-2025
- Architected auto-scaling static web app with custom domain, achieving 100ms global response times
- Implemented OpenAI-powered chatbot using Azure Functions with proper CORS handling
- Designed enterprise VNet with 4-tier subnet architecture and NSG security rules
- Built zero-downtime CI/CD pipeline with staging/production environments
- Reduced monthly hosting costs by 75% through resource optimization
Professional Experience
System Administrator
Oct 2021 - Present
Optimizely | Remote
- Supported the enterprise rollout of Microsoft Copilot, assisting with deployment planning, user access controls, and hands-on enablement across departments
- Provided training, documentation, and real-time support to ensure smooth Copilot adoption
- Continue to assist in the ongoing effort to fully break down and migrate our complex hybrid environment, which has grown increasingly tangled due to multiple acquisitions and legacy on-prem applications
- Contributed to infrastructure patching workflows using Ansible, Jenkins, and Git to support automated updates across Windows server environments
- Previously worked in the MSP division managing server fleets for multi-tenant clients, including critical response and recovery efforts
- Spearheaded Intune and Jamf integration to streamline cross-platform device management
- Mentor junior admins through sandbox environments, process docs, and secure access onboarding
Field Tech
Jun 2021 - Oct 2021
Andersen/Robert Half | Bayport, MN
- Supported thousands of PCs, tablets, and printers in all corporate, remote, and production environments within Andersen
- Scheduled 24/7 on-call support responsibilities for all production facilities nationwide
- Specialized in P1 printer and engineering station incidents at the Bayport facility
Level 3 Deskside Support
Sep 2019 - Jun 2021
Ameriprise Financial | Minneapolis, MN
- Created AppleScript automation suite reducing macOS deployment time by 70%
- Led technical aspects of 10,000-user M365 migration with zero data loss
- Mentored team of 8 L1/L2 technicians on cloud-first troubleshooting